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Privacy Policy

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At Pawz &Furz, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and mobile app, as well as the steps we take to ensure your data remains confidential.

Information We Collect

We collect personal information to provide you with our pet care services effectively. This includes:

  • Personal Details: Name, address, phone number, email address, and payment information.
  • Pet Information: Pet’s name, breed, age, medical conditions, dietary needs, and behavior.
  • Service Information: Details about your pet care booking, including service dates, times, and special requests.
  • Location Data: For dog walking services, we may collect location data to provide real-time updates on your pet’s walk.

How We Use Your Information

We use the personal information we collect to:

  • Provide and manage our pet care services, including booking, scheduling, and service delivery.
  • Process payments and manage billing.
  • Send notifications and updates about your pet’s care, such as real-time updates on dog walks or caregiver visits.
  • Improve our services through feedback and customer reviews.
  • Ensure the safety and well-being of your pets by informing caregivers of any special instructions.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

  • Service Providers: We share necessary information with pet caregivers who will be visiting your home or walking your dog.
  • Legal Requirements: We may release your information if required by law, or to protect the rights, property, or safety of our company or others.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. All sensitive data, such as payment details, are encrypted and stored securely.

Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.
  • Update Your Information: Correct any inaccuracies in your personal information.
  • Delete Your Information: Request the deletion of your data, subject to legal or contractual obligations.
  • Opt-Out of Communications: Unsubscribe from our marketing or service-related communications at any time.

Cookies and Tracking

Our website and app use cookies to improve user experience, track usage, and personalize services. You can choose to disable cookies through your browser settings, though this may limit certain functionalities of our platform.

Third-Party Links

Our website or app may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the revised policy will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

contact@pawzandfurz.com
+971 00 000 0000